Beyond Corporate

 

Business travel management, with a human touch

 
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business travel Reimagined

 
 

Our clients come from a wide variety of industries, including aerospace, defense, hi-tech manufacturing, destination medicine, and finance and technology, including many government contractors.

We believe the three most important principles that lead to a successful corporate travel program are proactive and responsive customer support, operational excellence, and cost control.

 
 
 
 

Our Principles

 
 
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Customer Support

Our dedicated team of business travel professionals have been around the block. We don’t hire junior or inexperienced agents into our corporate team and each one of our agents has the experience necessary any issues through to resolution.

Your call is always answered by someone who knows your account and has the skills required to efficiently handle your request.

 

 

Operational Excellence

We believe operational excellence is a fundamental requirement for the successful implementation of every travel program, not just a nice to have. That's why we have invested heavily in technology, from back office quality control and automation to client facing reporting and online booking tools, including support and fulfillment for Concur.

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Cost Control

Managing travel spend is always a key priority and our experienced team works hand in hand with yours to develop a travel policy that has the right balance between cost control and convenience and comfort for your travelers. After that, we take a two pronged approach to ensuring compliance. Our team of agents knows your account and policies and are backed up by technology, including pre-booking quality control tools and post-booking compliance checks and reporting.


 

2019 in Numbers

17.4k
2,510
25.3M
10,753
 
 

What makes us different

 

Senior team

Our corporate travel management team averages 30 years experience advising clients on their travel management programs. We know all the tricks in the book to make sure you get the best prices and most convenient itineraries.

Personal Service

When you call, we answer… every time, anytime. And it’s really us, not a call center somewhere that we’ve outsourced our after hours support to. We also don’t just analyze your travel spend data and provide you with a couple fancy reports. We work to provide you with solutions that make sense for your unique business objectives.

Issue Resolution

Twelve year old child travelling alone in the Milan airport held by immigration because of a visa issue? Senior executive stranded in Denver by a snow storm? Our team has seen it all and you’ll always have our full support and backing behind you. We work tirelessly to make sure you get where you’re going and back again safely and efficiently.

 
 

Online Booking Tools

Always connected. Our flexible online booking options give you the power to search and select wherever and whenever. Our highly skilled travel counselors are available to assist with complex and international bookings from locations around the US rather than a nameless support person in some far away call center environment. Online or offline, we take the stress out of travel so you can focus on maximizing the return on your travel investment.

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The Beyond and back advantage

 
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Unused Ticket Tracking

We keep track of all of your unused and open airline tickets as well as credits and vouchers. The next time you need to book flights with a carrier where you have a credit open, we have the tools to make sure that your open credits are used and don’t go to waste.

Hotel Programs

We have two hotel programs, one is discount based and one is amenity based. Our rate based Worldwide Hotel Program gives you access rates that are equal to or better than the best available flexible published rates at thousands of hotels around the world. Our amenity based SELECT Hotels & Resorts program offers access to special amenities at over 1,200 of the world’s most distinguished luxury and premium properties.

Rental Car Discounts

We have negotiated agreements in place with all of the major rental car companies including National, Enterprise, Avis, and Budget, where we are able to secure savings beyond the best available published rates.

Air Travel

Through our relations with air suppliers we can frequently secure extra savings and additional flexibility for you. Sometimes this means getting seats for free that you’d otherwise have to pay for. Sometimes it means getting a waiver for a change fee that an airline otherwise wouldn’t give. But, in all cases, you reap the benefits of those relationships when booking your air with us.

Flexibility

We have the ability to hold availability on flights before you actually purchase them, so you have some extra time to finalize the details of your trip knowing that the flights you need will be available when you get that meeting booked. We also typically have the ability to void tickets for 24 hours at no cost, giving you added flexibility if your plans do change after you purchase your tickets. 

Policy Compliance

Our clients come in all different shapes and sizes – and so do their travel policies and objectives. We work with you to understand your travel policies (and develop one if you don’t have one already), as well as your companies culture (VIPs, rules for exceptions, etc.) to make sure we provide the right level of support in enforcing your policies.

 

 We have you covered

Where ever you need to go, and however you need to get there

Air

Commercial and charter

Hotels

Rail

Cruises

*Corporate meetings at sea are highly encouraged

Cars

Ground

 
 

Centralized Management

When you have a lot of travelers on the road at the same time, keeping track of everyone can become a challenge.  If there’s weather impacting the North East, we can tell you which of your travelers might be impacted before they call you saying they’re stuck. When a traveler’s flight gets cancelled, we can get them rebooked faster then they can make it to the front of the line at the airport.

 
 

From our Blog